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MSSBTA Staff
Dec 5, 20232 min read
Case Study: Strategic IT Review Unlocks Potential for State Economic Development Organization
A strategic IT overhaul helped this state organization identify outdated equipment and systems and prepared them for future improvements.


Susan Hayer, Ph.D.
Jun 15, 20233 min read
Navigate System Integration Transformation, Part 1: Your Path to Success
Hey there! Are you ready to embark on a system integration transformation journey? Buckle up because I've got some valuable advice to...
MSSBTA Staff
Mar 22, 20232 min read
Case Study: Vendor Selection Process Delivers Best-in-Class Technology Solution
The Client: The client handles support of Arizona public programs by maximizing the organization’s net revenue. Their Challenge: The...
MSSBTA Staff
Jan 6, 20232 min read
Case Study: Exploration, Strategy, and Advisory Launch Accelerator and Scale Project
The Client The client is a US-based international non-profit organization. Their Challenge The client wanted to launch an international...
MSSBTA Staff
Oct 3, 20223 min read
Case Study: Request for Proposal (RFP) Development and Vendor Selection
The Client The Arizona State Board for Charter Schools (ASBCS) is a charter authorizer responsible for overseeing public charter schools...
MSSBTA Staff
Oct 3, 20223 min read
Case Study: ACA + NGA = WIN Grant Project
The Client The Arizona Commerce Authority (ACA) is a public-private partnership whose primary objective is advancing and diversifying the...
MSSBTA Staff
Sep 21, 20223 min read
Case Study: Market Research, Business Case, and Decision Package Development
The Client The Arizona State Board for Charter Schools (ASBCS) is a charter authorizer responsible for overseeing public charter schools...
MSSBTA Staff
Jun 15, 20222 min read
Case Study: Transformation Oversight Delivered Key Processes On Time and On Budget
Client Detail: This Client manages applications for trust requests on behalf of the trust beneficiaries. The Challenge: The Client...
MSSBTA Staff
Jun 15, 20222 min read
Case Study: Guidance and Advocacy Keep Transformation Project on Track
Client Detail: The client handles support of Arizona public programs by maximizing the organization’s net revenue. The Challenge: The...
MSSBTA Staff
May 17, 20222 min read
Case Study: Technical Debt Erased through Project Oversight
Client Detail: The client is a higher education institution. For more than seven years MSS Business Transformation Advisory (MSSBTA) has...
MSSBTA Staff
May 16, 20222 min read
Case Study: Vendor Management Optimizes System Software Upgrade
Client Detail: The client is a higher education institution. For more than seven years MSS Business Transformation Advisory (MSSBTA) has...
MSSBTA Staff
Apr 8, 20221 min read
Case Study: Change Management Preps End Users for Successful Go-Live
Client Detail: The client is a $1.3B broadband communications provider, largely focused on the direct-to-consumer space. The company has...
MSSBTA Staff
Feb 16, 20222 min read
Case Study: Vendor Selection Puts Agency Back on Track
Client Detail: The client is an Arizona state agency that needed to update their legacy licensing system to one that is modern and...
MSSBTA Staff
Feb 16, 20222 min read
Case Study: Fortune 500 Company Implements New Business System in Months
Client Detail: The client is a large waste management company with 35,000+ employees operating in several locations across 40 U.S....
MSSBTA Staff
Oct 28, 20212 min read
Case Study: Agency Builds Responsive, Cost Effective, Scalable Cloud Solution
The Client: The mission of the state agency is to generate revenue to support higher education, health and human services, environmental...
MSSBTA Staff
Oct 28, 20212 min read
Case Study: Project Rescue for SAP Implementation
Client Detail: The client, a national food manufacturing company headquartered in Phoenix, Arizona with over 4,500 employees, was...
MSSBTA Staff
Oct 28, 20211 min read
Case Study: Strategic Plan Prepares IT Office for Next Stage of Growth
Client Detail: The client is a State IT organization that develops and executes the state-wide information technology strategy, as well...
MSSBTA Staff
Oct 28, 20212 min read
Case Study: Agency Invests in Digital Transformation Success
Client Detail: The client is an Arizona state agency that needed to update their legacy licensing system to one that is modern and...
MSSBTA Staff
Oct 28, 20211 min read
Case Study: Leading Change Management During Supply Chain Transformation
Client Detail: The client was a $3.7B+ organization with 7,000+ employees operating in 16 states. The business is a public water utility...
MSSBTA Staff
Oct 28, 20211 min read
Case Study: Utilities Company Transforms Their Supply Chain
Client Detail: The client was a $3.7B+ organization with 7,000+ employees operating in 16 states. The business is a public water utility...
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