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Susan Hayer, Ph.D.
Jun 8, 20235 min read
What It Means To Be A Transformation Leader, Part 1
Recently I had the privilege of learning from a successful Transformation Leader (who wished to remain anonymous) who has demonstrated...


Susan Hayer, Ph.D.
Jun 6, 20232 min read
Key Strategies to Lead Your Organization Through a Successful Transformation
Leading a successful transformation is crucial for organizational growth and survival in today's fast-paced and dynamic business...


Faouzi Charfadi
May 25, 20234 min read
Unlock Collaboration: The Power of Effective Communication in the Workplace
According to Gallup, 69% of employees feel they need to reach their full potential at work. This begs the question: Why is that the case?...


Faouzi Charfadi
May 23, 20234 min read
Maximizing the Benefits of Robotic Process Automation: A Guide to Successful Implementation
Robotic Process Automation (RPA) is an innovative technology that utilizes automation to perform repetitive tasks typically carried out...


Susan Hayer, Ph.D.
May 17, 20233 min read
Harness Digital Modernization: Essential Factors for Successful ILS Implementation in Libraries
In the current digital age, libraries are experiencing major changes to address their users' ever-changing needs. Integrating an...


Faouzi Charfadi
May 16, 20233 min read
Change Is Good
If change is good, why is change so difficult to accept? According to John Chambers, CEO of Cisco Systems, "If businesses fail to adapt...


Tim Brennan
May 15, 20233 min read
What Do Management Consultants Actually Do?
Any Management Consultant who’s ever been asked what they do by someone at a party can tell you there are usually two paths that...


Susan Hayer, Ph.D.
May 3, 20232 min read
Overcoming the Biggest Challenges of Digital Modernization
Digital modernization is a necessary process for businesses to remain competitive in today's economy. With advances in technology and an...


Susan Hayer, Ph.D.
May 3, 20232 min read
Tips to Adopt New and Upgrade Current Technology to Remain Competitive in Today's Economy
Adopting new and upgrading technology is essential to remain competitive in today's economy. By embracing recent technologies, businesses...


Susan Hayer, Ph.D.
May 3, 20233 min read
Understanding the Four Principal Areas of Digital Modernization
As transformation leaders, it is essential to understand the most critical areas of digital modernization to develop and implement a...


Julie Butcher
Apr 20, 20232 min read
Why Managed Service Providers are a Great Bang for the Buck
As the CIO for large and small organizations, the most expensive, time consuming and often problematic areas in my organization were...


Susan Hayer, Ph.D.
Apr 13, 20232 min read
Creating Compelling Thought Leadership Content
The competition among businesses and professionals is fierce. With countless voices vying for attention, it can be difficult to stand out...


Susan Hayer, Ph.D.
Apr 13, 20232 min read
Top Working Session Tips for Today’s Agile Teams
Agile team working sessions are a type of meeting used in agile development. They are typically short, focused, and have a clear agenda....


Pamela Barnhill
Apr 10, 20234 min read
5 Challenges CEOs Face When Creating a Strategic Plan
For CEOs, crafting a successful strategic plan requires careful planning and consideration of various factors. From identifying the right...


Susan Hayer, Ph.D.
Apr 6, 20233 min read
Making Vendor Selection Successful: 4 Essential Steps
Vendor selection management identifies, evaluates, and selects the best vendors for your organization's needs. It includes developing...

Pamela Barnhill
Apr 5, 20233 min read
Advantages of Working with an Expert Strategic Advisor
Working with a strategic advisor can provide invaluable benefits to companies, including objective perspective, industry expertise,...


Tim Brennan
Apr 5, 20233 min read
3 Ways ChatGPT Can Transform Your Business
The current elephant in every boardroom is ChatGPT, the large language model trained by OpenAI. Many people already recognize its value...


Tim Brennan
Mar 22, 20232 min read
3 Keys to Creating a Customer Experience That Drives Loyalty and Growth
In today's hyper-competitive marketplace, customers have more choices than ever before, and they are increasingly demanding when it comes...


Pamela Barnhill
Mar 6, 20233 min read
The Key Element Strategic Plan Checklist
"Strategic planning is vital for the long-term health of any organization. It helps companies stay relevant and competitive, and it...


Faouzi Charfadi
Mar 3, 20232 min read
Too Much Overtime Will Kill Your Business
In business, we match productivity with rapidity. The real meaning of productivity is a measure of how efficiently a person completes a...
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